We help everyday Australians take control of debt — calmly, privately, and with a plan that actually works. What sets us apart is simple: we understand how lenders think, because we’ve worked on their side of the table too.
Reset My Debt is an Australian debt‑negotiation service built on one idea: when you’re under financial pressure, you deserve someone in your corner who genuinely understands how the other side works.
We work with people who are behind on repayments, being chased by collectors, carrying an ATO debt, or simply want a clearer way forward. We don’t do judgement. We bring structure — a clear process, honest advice about your real options, and firm, professional negotiation on your behalf, so you’re not facing lenders alone.
Paul Shimmins
Director
Reset My Debt is led by director Paul Shimmins, who brings more than 25 years in the financial services industry. Crucially, Paul has worked both sides of the table — years on the lender side, assessing and approving the very arrangements borrowers ask for, as well as on the debt‑negotiation side, advocating for clients.
That dual perspective is our biggest advantage. Because Paul has sat where the lender sits, he understands what arrangements they’ll realistically accept, how hardship and settlement requests are actually assessed, and how to frame a proposal so it has the best possible chance of success. For our clients, that means stronger outcomes, negotiated with far less guesswork.
We take the time to understand your full situation before we suggest anything.
If we can help, we’ll show you how. If another path suits you better, we’ll tell you.
We deal with lenders and collectors on your behalf, working toward a fairer, more manageable arrangement.
The aim is an arrangement you can actually maintain — and a clearer path forward.
Your best interests guide every conversation and every arrangement we pursue.
If we don’t secure a result for you, you don’t pay our service fee.
Your details stay confidential, and you’ll never be made to feel small for asking for help.
Clear, plain‑English advice — no jargon, and no promises we can’t stand behind.
Book an obligation‑free, 15‑minute chat. No pressure, no judgement — just a clear view of your options.
Book a free assessmentWherever you're starting from, we're here to help you move from overwhelmed to back in control — and toward the brighter, freer future you deserve.
Start your free check